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When you get through to one of our counsellors at night, you might be asked a few questions about your safety.

We do this to make sure that if you feel unsafe or in danger, we’re available to talk to you straight away.

Toward the end of the evening, I was aggressively cornered by one of the married men I work with (who I thought was a trusted friend).If you log in for a 1-2-1 counsellor chat online, you might wait a little while before being connected with a counsellor. We know it can sometimes be scary talking to counsellors. You might be unsure about what to say or how they'll react. They're a bunch of different people, some old and some young.They all work for us in the UK but many come from different countries like Poland, Ghana, Australia, India, China, France and other places. But most importantly, they all care about young people and give up some their time to volunteer as counsellors. However you choose to contact us, you're in control.This is where someone friendly will ask if you want to speak to a counsellor.You can talk to them about anything, from self-harm and sexting to exam stress and eating problems.

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